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Terms of Use Terms of Use

HellasPharmacy.com reserves the right to only process and ship orders if the following terms and conditions are accepted with a confirmed agreement from the purchaser. The purchaser agrees to adhere to all these company regulations when placing an order with us.  


1. By entering our website you agree that you are not a Law Enforcement officer nor you are affiliated with a law enforcement officer or agency.
You are not accessing this site to gain information to use against the website's operators, its affiliates or any other person or entity in any conceivable manner.
You agree that you will hold the operators of this website, or anyone associated with this website harmless for any information you find herein.
You know and understand the laws in your country and state with regards in purchasing prescription medication and agree to hold the owners and operators of this website harmless for your actions.
HellasPharmacy.com assumes no liability for the use of any products supplied. Liability rests with the purchaser to use products under the guidance of a licensed physician.

2. HellasPharmacy.com takes no responsibility for confirming the importation requirements and regulations of the purchaser and the purchaser's country of origin. All products are shipped :
· at the full risk of the purchaser.
· in agreement of holding HellasPharmacy.com reserved towards any legal action, that might be brought against the purchaser if not acting in accordance with the regulations and importation laws of the destination country.

3. In the event an order is detained and confiscated by foreign customs, the loss rests completely with the purchaser, unless:
· a valid medical prescription was submitted to be sent with shipment
· a confiscation notification and a proof of reclaim (forwarded to the Food and Drug Administration institute responsible for the confiscation) is provided to HellasPharmacy.com.
In this case, the purchaser is entitled to a reshipment of the full order at 60% of the original cost plus shipping and handling.

4. HellasPharmacy.com will fully guarantee delivery only if :
· a valid medical prescription is submitted to be sent with shipment.
· a traceable and recorded method of shipment (Express Shipment) is used.
· the purchaser has provided correct shipping information.

5. HellasPharmacy.com takes no responsibility for lost orders, wrong deliveries or product damage caused by the Postal Service.

6. If incorrect shipping information is provided by the purchaser, the order might be misdelivered and/or returned to sender. HellasPharmacy.com takes no responsibility for order losses caused by this misdelivery or for losses occurring because shipments are unreturnable due to discreet shipping.

7. Prices are subjected to change according to International currency rates and changes in cost prices without further notice.

8. Availability of products is subjected to change without further notice.

9. HellasPharmacy.com takes no responsibility for dispatchment delays caused by delivery problems of manufacturer/supplier, or any other delays caused by a third party. Nor does HellasPharmacy.com take responsibility for shipment delays caused by holidays or the Postal Service.

10. In the event wrong products are received, the correct products will be reshipped free of charge, provided the wrong products are returned unopened and in re-saleable condition.

11. In the event products arrive damaged due to improper packaging by HellasPharmacy.com, products will be reshipped free of charge if a claim is made and proof of improper packaging is given.

12. Refunds are accepted only if products are proven to be unusable. An additional charge of 35% of the order total (with a minimum of 70 US Dollars) is applied to cover all administration charges.

13. Order cancellations after payment has been processed are not accepted.

14. Customer agrees not to make disputes or claims on payment, for any other reasons that would violate any term and condition in our Disclaimer. Any dispute or payment claim that is attempted in contradiction of this Disclaimer is considered fraudulent and gives reason for prosecution. Furthermore, you are giving up your right to any type of solution and help from HellasPharmacy.com to your order problem, and HellasPharmacy.com will refuse to deal with and give you any assistance in the delivery of your order. In addition, any future orders with HellasPharmacy.com will be refused completely.  

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